We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, this Refund Policy explains how returns and refunds are handled at Baboy Goods.
Items may be eligible for return within 14 days of delivery. To qualify for a return, products must be unused, in original condition and in the original packaging.
Certain items cannot be returned due to hygiene, safety or product nature.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method.
Refund processing times may vary depending on your payment provider but typically take 3–10 business days.
Original shipping costs are generally non-refundable unless the return is due to our error.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
If you receive a damaged or incorrect product, please contact us as soon as possible. We may request photos and details to resolve the issue quickly.
In such cases, we will offer a replacement, refund or alternative resolution where appropriate.
For any refund or return requests, please contact our support team using the contact details provided on our website. We aim to respond to all requests within a reasonable timeframe.